1. A tracking number will be e-mailed to you once the order has been shipped. If everything goes smoothly, packages will be delivered by the Estimated Delivery Time. However, in case of bad weather or unexpected situation, the shipping might need more days and we really appreciate if you could wait for one more week before contacting us. 2. We will follow up with your package and contact you on our side if there is any problem with the delivery. 3. We are NOT responsible for wrong or undeliverable address. Please provide us your full address with telephone number and make sure your shipping address is correct and deliverable. If you need to change shipping address, please change it before you place the order.