Q1: Are you the TRADING COMPANY or TECHNOLOGY COMPANY? A: We’re A Technology company, which have a team full of in-house certified technicians and specialists in IT and Tele com, they all have over 10 years’experience, so they can provide you professional technical service.
Q2: Why can you become my long-term partner?
A: We have cooperated with major well-known manufacturers and have been granted authorization qualifications, such as Dell, HPE,HUAWEI,Lenovo, Inspur, etc.And we are also Alibaba Verified Gold Supplier, which have A strong and professionally trained pre-sales and after-sales team we will arrange professional training once a week for sales pre-sales and after-sales team, so that they can 100% perfect serve you well.
Q3: How can you guarantee the quality of the goods what I ordered from you?
A: Well, as we are authorized by the cooperating manufacturer, we only provide original brand-new products for each client Before delivery, our engineer will do the test for all the products you ordered from us in our dust-free IDC room, and make sure they have 100% new appearance, also can 100% work well.
Q4: If I purchase a server from you, you only provide a complete original factory standard configuration product,right?
A: No, not only this, we offer both customized products and standard configuration products.So, if you have request of the customization, we can follow your requestion.
Q5: Can you give a discount?
A: As a gold supplier of brands such as HPE,Dell,Huawei .Lenovo, Cisco, etc., we can provide you with the most favorable prices when you purchase large quantities of goods in our stores.
Q6: How about the warranty?
When I placed orders from you, how about the lead time?
A: Normally, the shelf life of servers are 3 years,and other products(accessories) is 1 year. If the products are in stock, then it will be about3-5 days, if not, that’s may take 15 days.