Q1: What is MOQ?
A: We have different MOQ for different products. More details, you could check on each item. About custom, the MOQ is 1pc of each designs.
Q2: What payment methods do we accept?
A: We provide the easy and secure payment method: Paypal, Western Union, Trade assurance, Bank transfer.
Q3: How should I care for my jewelry?
A: As with any fine jewelry item, an ultrasonic cleaner can be used. However, it is best to be gentle with your valuable treasures. You can also clean your jewelry using a commercial (non-acid based) jewelry cleaner or with mild soap and water using a soft toothbrush.
Q4: Do you accept OEM service ?
A:OEM order is warmly welcomed and we have lots of successful experiences in doing OEM projects. What`s more, we have design team who can give you the professional suggestions on package.
Q5: What is your shipping charges?
A:After we prepared your goods, we will email you the shipping cost according to your goods weight and express company which you chose. Please note that we don't take any profit from shipment
Q6: How about the shipping time ?
A: For stock item, ship within 7 days, some can be shipped the day; customized jewelry, production time 15-20 days.